Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes, available shipping containers may include new, one-trip, refurbished or used containers, depending on our current inventory and location.

Yes our shipping containers are waterproof. Shipping containers should be able to withstand the elements and protect cargo. The doors, seals, conditions, and corrosion protection should all be check before buying.

Yes. At mothix containers, containers can be modified to include doors, windows, insulation, wiring, flooring, ventilation, shelving, partitioning and more as per customers’ request.

Properly maintained steel shipping containers purchased from Mothix containers have long service lives and can last for over 25years. Factors that shorten it are the average climate, corrosion exposure, Australiage, and whether it is new or used.

Go through the products, select a container, view specs and contact Mothix Containers, or continue to check out through WooCommerce.

The payment options may differ depending on the order and the location. Customers can check the payment options on the checkout page or contact Mothix Containers for the payment options available.

Custom built or made-to-order container homes will require a deposit at the time of order. The exact payment schedule should be confirmed before you place your order.

The delivery costs and inclusions may vary depending on the product and location. Be sure to confirm if transportation, unloading, crane services, and installation are included in your quote.

The type of coverage for warranties is dependent on the product and manufacturer. Therefore, customers should review the warranty terms for the structural components, materials, appliances, and other supplied systems before buying the item.

Take photos or record videos and send them to Mothix Containers concerning any damage to the product. Do not attempt to modify or repair the product until assessment of damage has been done unless it is of concern for safety.

Specialized equipment for transporting containers includes trailers and trucks. Some sites can require the use of a crane, side loader, or otherwise, a suitable container handling vehicle for unloading.

Deliveries times are dependent on product availability, customization, production, distance, permits, customs, and site accessibility.

Customization time depends on the product and the customer. The production and shipping time vary for each product. Shipping may vary depending on the shipping distance and if a site is accessible.

Some container homes and modified units come with an optional installation service that you may wish to consider before purchasing. Be sure to check the extent of the installation, the requirements for the foundation and utilities connections, and the preparation of the site with the supplier before placing your order.

Check for rust, leaks, damaged seals, structural issues, and poor drainage. A clean, dry, well-ventilated container with corrosion repaired promptly will all extend the service life of your container.

We can make bulk and commercial orders. Contact Mothix Containers for larger orders. Logistics companies, construction firms, developers, contractors, and businesses can all place orders as well.

Yes. Customers can contact Mothix Containers with their specific requests for container size, specifications, number, modifications, delivery location, etc. in order to receive a quote.

Send us an email

    Email: contact@mothixcontainers.com

    Phone: +61 4 8998 6953

    Address: 19 Honeysuckle St. Bendigo VIC 3550, Australia

     

    We’re open Monday – Saturday, 8 00 a.m. – 7:00 p.m. AEST, UTC+10